Privacy Policy

  1. Collection of your personal data

We are the data controller in respect of any personal data we collect about you.

We collect and process the following information about you; this is for the purposes explained in section 3. Information you give us Name, email address (personal and/or work), postal address, encrypted password(s), telephone number(s), date of birth, gender, interests, preferences, and competition entry details and answers.

 

  1. Use of your personal data

We may use your personal data for any or all of the following purposes: to provide a high level of customer service (including assisting with any of your enquiries and bookings) and to notify you of any security and data breach alerts, and technical notices (including services messages and updates to our Digital Applications and terms); to help operate, maintain and improve our offering and our Digital Applications; to communicate with you about our offers, promotions, upcoming events, reviews and other news or those of our selected partners – this may be via email, telephone, text message and/or push notification – you can change your marketing preferences (including the way in which we contact you) by visiting our preference centre – see section 12*; to facilitate profiling, segmentation and personalisation – these may be based on location, preferences, interests and past actions (including restaurant bookings); to meet our legal obligations and for establishing, exercising or defending our legal rights.

 

  1. Sharing of your personal data

We sometimes need to share the personal information we process with other organisations where necessary or required, we may share your personal data with the following categories of third parties: service providers and suppliers assisting with our business activities, payment services providers, hosting providers, providers of IT support, providers of booking systems, accounting firms and law firms; ombudsman, regulators, public authorities and security organisations, such as the police, HM Revenue & Customs and the Information Commissioner’s Office, to the extent required by law, regulation, court order or if necessary to establish, exercise or defend our legal rights, including if we suspect fraud or attempted fraud; staff including volunteers, agents and temporary and casual workers; family, associates and representatives of the person whose personal data we are processing.

 

  1. Legal basis for processing your personal data

We will process your personal data where it is necessary: for the performance or entering into of a contract with you, including in order to provide our offering, process your payment and to respond to enquiries and bookings made by you; for compliance with our legal obligations; for the purpose of furthering our legitimate interests including to: improve our offering and Digital Applications; prevent, detect and investigate fraud or illegal activity. We may also process your personal data on the basis of any consent given by you.

 

  1. Protection of your personal data

We are committed to protecting your personal data and to keeping it safe and confidential. We will therefore ensure that appropriate technical and organisational physical, electronic and procedural safeguards are implemented to protect it. Access to your personal data will also be limited to our employees and certain third parties who process it on our behalf.

 

  1. Storage of your personal data

Your personal data will generally be stored for up to 5 years. We may, however, keep your personal data for longer than 5 years if we need it to fulfil our contractual obligations to you, the law requires us to maintain it for a longer period or you have not withdrawn your consent.

 

  1. Your rights

You have the following rights, albeit some of them only apply under certain circumstances: to have a copy of the personal data we have collected about you and to send a copy of it to another data controller; to update or amend the personal data we have collected about you if it is inaccurate or incomplete; to erase, or restrict the processing of, the personal data we have collected about you; to object to the processing of the personal data we have collected about you, including in respect of any data processed for direct marketing purposes; to withdraw any consents you have provided in respect of our processing of your personal data;

 

  1. We have rights:

What personal data we collect and why we collect it?

When a visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Visitors to the website can download and extract any location data from images on the website.

 

  1. Contact forms:

When a customer make an order, he have must fill up a registration form, where contain his IP address, Login time, Log out time, address, email address, contact number etc.

 

  1. Cookies:

If you are a registered customer from our site you may permit to inform our shop offer, coupon offer, shop notice, occasional offers via email, phone or home address.

 

  1. Cheat:

When you cheat with us, you may permit to you about conversation If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

 

  1. Registration: When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies and screen options cookies last for a year. If you select “Remember Me”, your login will persist for one year. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.